Key Capabilities and Behaviors Required:

• Present yourself as a premium Brand Ambassador of Armadillo both internally and externally, representing the brand with professionalism and confidence.
• Demonstrate strong initiative and a proactive mindset, consistently identifying new ways to approach projects, tasks, and future sales opportunities.
• Possess strong interpersonal and communication skills, with the ability to effectively engage clients, prospects, and colleagues across multiple channels.
• Build and maintain trusted relationships, with an established or developing network within the interior design and A&D community in the territory.
• Results-oriented, driven, and well-organized, with a proven sales track record—ideally within the Architecture & Design or interior design industry.
• Self-starter and goal-oriented, able to prioritize tasks, manage deadlines, and work efficiently in a remote, fast-paced, and evolving environment.
• Comfortable working independently while also collaborating effectively as part of a cross-functional team.
• Demonstrate a bright, positive, and professional approach to work, with strong confidence in networking and client entertainment settings.
• Passionate about design, with a strong appreciation for aesthetics, materials, and design trends; knowledge of rug construction and materials is a plus.
• Proficient with CRM systems (HubSpot preferred) and common business tools, including Apple/Mac and Office 365 applications.
• Able to travel within the territory weekly and outside the territory as needed, with reliable transportation to support client and business activities.
• Able to lift 50lbs - suitcase with samples.

• Drive respective trade sales and territory growth through proactive prospecting, strategic outreach, and elevated customer service, while nurturing existing client relationships.
• Maintain complete ownership and expertise of the territory, its development, and community, actively contributing to its growth. Present product and engage regularly with prospects and clients to build strong relationships, understand needs, and drive sales.
• Demonstrate strong product knowledge, including product construction, and recommend appropriate solutions for varied applications.
• Manage the client portfolio end-to-end, including orders, samples, inquiries, product care, troubleshooting, sales leads, and monitoring orders through to delivery.
• Collaborate closely with internal cross-functional partners, including sales support, operations, and marketing teams, to ensure seamless order execution, aligned sales initiatives, and consistent client experience.
• Provide consistent weekly and monthly sales reporting, including updates on activities, pipeline, key performance indicators, and data-driven insights.
• Drive brand awareness and engagement by acting as a positive brand ambassador and supporting industry, media, and client events, including product launches and networking initiatives.

Shared Responsibilities:

Purpose

• Participation in training and education on topics relating to sustainability and social responsibility.
• Commitment to adhere to environmental and social goals, as set by the company.

People and Culture

• Promote, contribute to, and maintain a diverse and inclusive work environment, which is free of discrimination, bullying and harassment.
• Actively and positively participate in team meetings, professional development, and our collegial work environment.
• Adhere to, and be aware of, all Armadillo workplace policies and procedures.

People & Culture

Our people are at the heart of Armadillo’s success. We provide a supportive environment that promotes personal and professional growth for all employees, embracing fair practices, cultural diversity, and well-being. We proudly offer a range of benefits to our team members:

• Comprehensive Health Coverage – Medical, Dental, Vision, Life Insurance, and other ancillary benefits.
• Financial Well-Being – 401(k) match and Flexible Savings Account.
• Professional Growth – Annual career development fund to support your learning and advancement.
• Work-Life Balance – Additional leave days for community volunteering.
• Wellness Support – A dedicated health & well-being allowance.
• Exclusive Perks – Generous staff discounts.
• Added Convenience – Annual car allowance.
• Employee Assistance Program – Confidential support for personal and professional challenges.