Key Capabilities and Behaviors Required:

• Strong leadership and coaching skills to drive team success and territory growth.
• Analytical mindset with the ability to develop sales strategies in line with company objectives.
• Deep understanding of the Northwest design market and key client landscape.
• Results-oriented with a high level of personal initiative and accountability.
• Excellent communication and interpersonal skills; able to build rapport and trust with clients and team members.
• Organized, driven, and goal-oriented with the ability to prioritize in a fast-paced environment.
• Passionate about design with strong presentation and networking skills.
• Comfortable working independently and as part of a collaborative team.
• Ability to travel frequently within the Canada territory and periodically outside the region.

Desired Skills:

• 10+ years of sales and account management experience, with at least 3 years in a leadership role.
• Experience in the interior design, architecture, or luxury furnishings industry preferred.
• Proven success in managing sales teams and exceeding revenue targets.
• Proficiency with Apple/Mac tools, CRM systems (Hubspot a plus), and Office 365 Suite.
• Strong understanding of the Northwest and West Coast design communities.

Team Leadership & Management

Strong leadership and development of Account Managers and Sales Support team based in Orange County, Los Angeles, and San Francisco, ensuring they meet or exceed sales targets while upholding company values.

• Support, coach, and mentor team members, fostering a culture of accountability, collaboration, and continuous growth.
• Monitor and analyze sales performance, identifying trends and areas for improvement.
• Maintain in-depth knowledge of the company’s product offerings and the competitive landscape.
• Work closely with the Head of Regional Sales – EC to develop and execute sales strategies to keep the company competitive, innovative and expand our customer base.
• Collaborate with Senior Leadership Team (SLT) to develop and implement practical plans for the company’s operational infrastructure. This includes optimizing systems, processes, and personnel management to support the company’s growth goals effectively.
• Travel to visit trade account managers across various regions to shadow them, providing on-the-ground support and guidance.
• Evaluate field activities and provide actionable insights to improve sales performance.

Territory Oversight – Canada

• Drive sales growth and customer satisfaction by proactively seeking new business opportunities while nurturing existing client relationships.
• Develop a deep understanding of the Canada territory, actively contributing to its growth and development.
• Present products and build strong relationships with prospects and clients through regular interactions.
• Demonstrate expert product knowledge to recommend solutions for a wide range of applications.
• Manage client portfolio: fulfill orders, monitor delivery, process sample requests, and address inquiries, troubleshooting, and product care needs.
• Provide sales performance updates, with actionable insights and recommendations.
• Serve as a positive brand ambassador by attending industry events, client gatherings, and launches to increase brand visibility and generate new business.
• Travel within the Canada territory on a quarterly basis to strengthen client relationships, support growth initiatives, and maintain visibility in the region.

Purpose

• Participation in training and education on topics relating to sustainability and social responsibility.
• Commitment to adhere to environmental and social goals, as set by the company.
• Engage team members in purpose-driven initiatives, events, and training.

People and Culture

• Foster a diverse and inclusive workplace, free of discrimination, bullying, and harassment.
• Actively contribute to team meetings, professional development, and a collaborative work culture.
• Adhere to all workplace policies and procedures.

People & Culture

Our people are at the heart of Armadillo’s success. We provide a supportive environment that promotes personal and professional growth, embracing fair practices, cultural diversity, and well-being.

We proudly offer a range of benefits to our team members:

• Comprehensive Health Coverage – Medical, Dental, Vision, Life Insurance, and more
• Financial Well-Being – 401(k) match and Flexible Spending Accounts
• Professional Growth – Annual career development fund
• Work-Life Balance – Additional leave for community volunteering
• Wellness Support – Dedicated health & well-being allowance
• Exclusive Perks – Generous staff discounts
• Employee Assistance Program – Confidential support for personal or professional challenges