Key Capabilities and Behaviors Required:

This role is a key function of our sales team and will operate with a brand first mindset across all aspects. Strong product knowledge and a commitment to embodying our unique brand values will support the ability to provide a level of customer service that is in line with our global service standards. Strategic thinking is imperative as these channels have the potential to impact additional sales channels are very important to our growth in these markets from both a sales and brand awareness perspective. Fostering meaningful internal relationships and working with a collaborative approach will support all cross-department activities that impact our wider team.

We are searching for a dynamic sales professional, who can demonstrate:

• Experience in a similar role and industry 2-4 years

• A proven sales record

• Utmost professional presentation skills

• Strong written and verbal communication skills

• Excellent time management and organizational skills with a keen attention to detail

• Wholesale sales experience preferred

• Strong network through the design community is an advantage

• CRM experience preferred (HubSpot a plus)

• Drive sales through elevated customer service and engagement.

• Execute and assist in the development of sales outreach strategies for US, Canada and UK

• Manage your client portfolio end-to-end: manage order requests, initiate samples sends and provide product information/troubleshooting support, and monitor orders through delivery.

• Demonstrate strong product knowledge, including construction, sustainability, care, and suitability, to confidently recommend the right products for different applications.

• Maintain & grow relationships with all wholesale partners.

• Develop and provide product and brand training both digitally and in person with wholesale partners.

• Execute brand merchandising both digitally and in person with wholesale partners.

• Communicate products launches, discontinued styles and price changes.

• Deliver accurate monthly and quarterly reporting, including tracking new business development efforts, revenue performance, and client engagement.

• Participate in trade shows as needed.

About Us

Founded in 2009, Armadillo is a purpose-driven business committed to making a positive impact both at home and globally. As an Australian brand with showrooms in Los Angeles, New York, San Francisco, Dallas, Sydney, Melbourne, and Brisbane, we create handcrafted rugs that "lie lightly on this earth." Hand-made by artisans in India and Nepal using natural materials, our rugs are designed to last.

As a certified B Corp, we uphold the highest standards in sustainability, social responsibility, and transparency. Giving back is central to our mission, and we have supported global philanthropic initiatives since 2014, beginning with the KVM school in India. Our efforts now extend to seven organizations in India, Nepal, Australia, and the US.

How We Work

At Armadillo, integrity guides our work, and we’re committed to fostering a collaborative, inclusive workplace. We value teamwork and celebrate individual strengths. We are committed to each other, our work and the wider community, and our hope is to be joined by those who are enthusiastic not just about what we do, but why we do it.

People & Culture

Our people are at the heart of Armadillo’s success. We provide a supportive environment that promotes personal and professional growth for all employees, embracing fair practices, cultural diversity, and well-being. We proudly offer a range of benefits to our team members:

• Comprehensive Health Coverage – Medical, Dental, Vision, Life Insurance, and other ancillary benefits.
• Financial Well-Being – 401(k) match and Flexible Savings Account.
• Professional Growth – Annual career development fund to support your learning and advancement.
• Work-Life Balance – Additional leave days for community volunteering.
• Wellness Support – A dedicated health & well-being allowance.
• Exclusive Perks – Generous staff discounts.
• Added Convenience – Annual car allowance.
• Employee Assistance Program – Confidential support for personal and professional challenges.