FAQ Test

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  1. What are the rugs made from?

  2. What is the best rug for people with dust allergies?

  3. How are the rugs made and are they Fair Trade?

  4. What is the difference between a handmade and machine made rug?

  5. Do I need an underlay for my rug?

  6. How do I install my rug underlay?

  7. Will furniture indent and ruin the rug?

  8. My rug has threads sticking out, is this normal?

  1. What are the rugs made from?

    We only use natural fibres for our indoor collections, including wool, jute, cotton and hemp. Rugs in our Indoor Outdoor Collection are made from recycled PET fibres.

  2. What is the best rug for people with dust allergies?

    Flat weave rugs are an excellent choice for people with dust allergies. Unlike carpet, flat weave rugs have a very low or flat profile and no pile, so fewer allergens get stuck in the fibres. Flat weaves also allow dirt or dust to fall through the weave, rather than sitting on the top as happens with carpet. Since the rugs aren’t fixed to the floor, you are able to clean underneath them.

    Regular cleaning is still highly recommended for flat weave rugs to remove any dust that settles on the rug. A weekly vacuum with a vacuum cleaner with a HEPA filter will eliminate dust mites and help rugs to look newer for longer. Cleaning under rugs each week is also necessary, since any leftover dust will work its way through to underneath. Dust allergy websites recommend vacuuming the whole underside of rugs.

    Hemp fibre is naturally dust mite resistant and has anti-microbial properties.

  3. How are the rugs made and are they Fair Trade?

    Our rugs are handmade on looms by traditional artisans in India. Different weaving techniques and weights of yarn create variations in the finished styles and designs. Our production is based on the IFAT Fair Trade Standards and each rug comes with a KALEEN label issued by the Carpet Export Promotion Council of India and a Care & Fair label certifying that child labour was not used in manufacture.

    Armadillo&Co also works alongside India’s Care & Fair Program to provide health and educational support to families working in the rug production area.

    We are a supporter and member of the Fair Trade Association of Australia and New Zealand.

    The 10 principles of Fair Trade are:

    1. Creating opportunities for economically disadvantaged producers
    2. Transparency and accountability
    3. Fair Trading Practices
    4. Payment of a Fair Price
    5. Ensuring no Child Labour and Forced Labour
    6. Commitment to Non Discrimination, Gender Equity and Freedom of Association
    7. Ensuring Good Working Conditions
    8. Providing Capacity Building
    9. Promoting Fair Trade
    10. Respect for the Environment
  4. What is the difference between a handmade and machine made rug?

    Our original handmade rugs are individually produced on looms powered only by traditional artisans. No mechanical assistance is used during the weaving process except for our Braid Weave zigzag stitching, which is done with a manual sewing machine. By making our rugs by hand, Armadillo&Co has chosen to embrace the organic natural variation that is evident. Machine made rugs are more likely to appear ‘perfect’ but lacking in unique character. While individual weaving techniques give handmade rugs their distinctiveness.

  5. Do I need an underlay for my rug?

    For a hard surface, we recommend a non-slip underlay to ensure your safety and provide extra comfort.

  6. How do I install my rug underlay?

    Ensure the underlay is cut approximately 5cm smaller than the rug size on all sides. Clean the floor where the rug will lay, so that it is free of dust, wax and grease. Place the underlay on the floor and carefully roll the rug out into position. If the underlay is in many pieces, lay them together with no overlap before placing the rug.

    Do not use underlay on newly laid textile flooring, ceramic tiles, porous flooring or wooden flooring. Newly sealed floors must be completely dry and cured. We recommend a curing period of at least 4 weeks before the installation of any underlay.

  7. Will furniture indent and ruin the rug?

    Heavy furniture will cause flattening. Use furniture caps and rotate your rug regularly to minimise indentation.

  8. My rug has threads sticking out, is this normal?

    Yes, we call these pop ups. Depending on the type of rug, you may see a strand of fibre sticking up from the rug. These will occur occasionally as the rug settles. Trimming of pop ups is usually required every weeks for the first few months, but they should slow down as the rug settles into position.